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Returns & Refunds

We stand behind every shipment. We accept returns in specific cases.

We accept a return if

The product arrived broken, the wrong product arrived, or there is a manufacturing defect. Report it with photos within 48 h of delivery.

We do not accept a return if

The product was opened, reconstituted or tampered with, or if the damage is due to the customer's storage.

For research use only. This page is informational and does not constitute medical or legal advice.